At that point, why wouldn't you pick a major cloud vendor? This feels like more of a governance failure.
Just email…
If you don't want on site, a second off site provider, 50TB on backblaze would be an extra ~$350 per month (prob less if they were to commit to capacity instead of using their PAYG service)
I thought this would be like the backups I've heard broadcasters have of every broadcast they've ever had (I've heard of people being able to request 20 year old news clips before).
But just 50TB of data? Duplicating that would have been cheap and trivial.
I wonder how they got the contract? Seems to be 4 people 'employed' at this company. Of which, one is retired, one is "Linkedin Member", one is a controller and the last one is a social media person: https://www.linkedin.com/in/isabelle-anderson-7aa250b5/
So, just the person to deposit checks and a social media person to get paid. Who exactly is left to work on storage infrastructure?
Okay hang on now.. that strategy comes with its own risks. Risks that I imagine PBS was trying to avoid by using a third party that specializes in archival data storage. This is a silly takeaway.
Edit: I was too quick to comment. I think they are suggesting that the NAS should have been used in addition to the third party storage, which is actually a great takeaway.
Full headline: PBS broadcaster loses access to 50TB of data comprising 70 years of TV history after contracted cloud storage vendor goes defunct — public TV channel sues Iron Mountain data center, which hosts archival materials, to ensure preservation
The channel’s attorney also reached out to Iron Mountain to inform the company of the pending case in Colorado; Iron Mountain finally admitted to holding the data. Iron Mountain initially agreed to turn over Nine PBS’ data, but it eventually backtracked and claimed that OSS owned the data it stored. Because of this, Nine PBS now has no choice but to sue Iron Mountain, too, to ensure the data is not deleted.
>This wouldn't have been an issue if the organization bought a $1,000 NAS and populated it with a few hard drives.
Look, I know that a certain percentage of Tom's Hardware articles are just sales pitches for a NAS, but this is asinine. Iron Mountain deals largely in tape storage. 50TB of tapes fits in one of their small archive boxes. If they're using the latest tech (LTO-9), it fits on 3 tapes.
This is exactly how you are supposed to store archival media for decades, not on a NAS. A NAS is for storing the files you need to actively access.
I'm an independent photographer and I have my 20TB drives behind my monitor, backing up to backblaze with an offsite synology. Keeping this archive up does take time and money, but PBS should have the budget and IT deparment for this.
I wasn't 100% sure, but the data backs this up[0]; the "3-2-1 backup rule" is a relatively modern concept, at least by that name. I also remember things like "have one backup in one place, another in another place" since before this mnemonic, but I feel like it's unfair to judge a 70+ years archive on something that just recently actually became a widespread mantra.
- [0] Interestingly, Ngram (https://books.google.com/ngrams/graph?content=%5B3-2-1+backu...) says ~2010 while Trends (https://trends.google.com/explore?q=3-2-1%2520backup%2520rul...) says slow build up from ~2020, guess "everyday" language would sit somewhere around those two different truths.
Non-profit IT has always seemed, to me at least, to be a land of compromises. There's rarely enough money, knowledge, or time to do things "the right way", so you have to do the best you can. If I could only choose one backup to have, it'd be remote on a provider like Iron Mountain. It would seem as if they are storing things on Iron Mountain through an intermediary company, who may or may not have actually paid the bill.
So, y'know, fraud's a possibility here.
Here is the source article...
https://current.org/2026/08/nine-pbs-sues-iron-mountain-over...
This does make sense. I'm guessing the first request some rep just went sure its you're data why not, but in reality, it's OSS's data, and you paid OSS to store it. It's also likely encrypted in someway.
TLDR still, is especially when it's a reasonable amount of data, just have more than 1 backup.
(huge fan of Stokes as a fellow archivist, recommend the documentary on her: https://en.wikipedia.org/wiki/Recorder:_The_Marion_Stokes_Pr...)
I think they just put that stuff in so they could shill their affiliate marketing articles rather than out of any actual concern.
10 years ago, this was a lot of data. It isn't anymore and it makes it that much more bizarre that they're having that much trouble getting it back. It would be less to just give them access and let them download it themselves and perhaps stick it somewhere else temporarily than to pay lawyers to deal with legal filings.
To put it in vaguely physical terms, what once was a university library is now a good solid bookshelf full of stuff. Legally wrangling over a huge library is one thing, but if it's just a bookshelf, metaphorically, let them come in for an hour and clean it out themselves rather than bringing in the law. Obviously not a perfect metaphor on data size, this is more about how lawsuits are more of a hassle then just giving it to them.
Also, this TV station has not been sending their show archives to Iron Mountain for the past 70 years. Probably what happened was: In 2019, they had an on-site or nearby archive. Then some enterprising IT director came along and convinced management that they would save a bunch of money and time by outsourcing everything to a third party who said they could do it for cheap. Very confident in their genius, they then scrapped their own archive entirely.
Part of me pities them for ending up in this situation, the other part of me believes they got everything they asked for.
Agreed, no doubt about it.
> There has been instances where they delete files without warning with the only explanation being that they don't meet TOS
What sort of content? All the content I've judged to be of public interest and uploaded to Internet Archive, is still online there today. But I'd understand that depending on the type of content, that might not be true for everythibng.
They signed up with them in 2019. Not long ago.
Even if it is a "new" concept, common sense isn't. Pretty much anyone who cares about their data will do the due diligence, and this is not something that requires technical chops. This has been a concern for well over 20 years!
It really sounds like some senior management trying to be cheap.
Someone dumping their Twitch stream or random Youtube content into the storage system will certainly have that content deleted and be banned if prior arrangements have not been made, for example. Don’t do that.
https://old.reddit.com/r/DataHoarder/comments/sq6wbq/please_...
I mean, that 70+ year old archive must have been digitised at some point, unless Iron Mountain was storing the reel to reel tapes and/or film from the original recordings. So some "modernation" has been applied to it since its creation.
Likewise if I store data with a cloud provider. Sure, Iron Mountain shouldn't just offer it up without proof, but if I give them notice of a legal case they should be sure to hold on to it, and if I win the case they need to hand it over to me. All I need to do is provide proof that I am the rightful owner of those goods.
More like 20 years ago (sorry). 10 years ago this would have been slightly stretching, but not by much - 11x8TB raidz3. Shuckable drives would have cost $3300 (plus the chassis), and already out of the husk probably 1.5x more. So let's say $5500 total even back then. (I built my current array around the same time)
Funny, these days you could do it with 4 spindles (4x24TB raidz2) but with the rampant price inflation in storage, you're still looking at $4500.
Now add in tons of other legacy formats and digitising becomes a pretty big cost for a public station.
A whopping 150GB!
Nine PBS is afraid that it will lose over 70 years of archival materials and programming after its contracted cloud storage vendor has apparently gone out of business. According to Current, the channel used Open Source Storage, or OSS, for storing over 50TB of data — but it suddenly lost access to its data earlier this year. Nine PBS has been working with OSS and its predecessor since 2019 and intended to renew its contract on March 6 of this year. The company never responded and abruptly cut off the station’s data access even though it still had 30 days to retrieve its data after the contract ended.
The station dug a little bit deeper when it discovered that the OSS website no longer existed and was listed as delinquent under the Colorado Secretary of State. It also discovered that OSS utilized Iron Mountain’s services, so it sent a demand letter to the latter to preserve its data and to "pay any reasonable costs associated with its demand." At the time, Iron Mountain did not confirm or deny that it possessed Nine PBS’ data.
Go deeper with TH Premium: Memory
At the same time, the channel also sued OSS and its leadership, which it paused after someone who claimed to be a "managing partner of the group that officially acquired" the company reached out. The person, named James Tramel, initially communicated with Nine PBS for about a month. However, this also ended abruptly, with the channel eventually receiving an automated reply from Tramel stating he is no longer connected with OSS. The channel was able to get in touch with him, and he said that he had "been defrauded" into acquiring the cloud storage company and that ownership and operations have now reverted to the previous owners.
This left the channel at a loss, so it continued its case against OSS, and the court ruled that Nine PBS had all the rights to access its data stored with OSS and that the latter should "facilitate its transfer to a new vendor." The channel’s attorney also reached out to Iron Mountain to inform the company of the pending case in Colorado; Iron Mountain finally admitted to holding the data. Iron Mountain initially agreed to turn over Nine PBS’ data, but it eventually backtracked and claimed that OSS owned the data it stored. Because of this, Nine PBS now has no choice but to sue Iron Mountain, too, to ensure the data is not deleted.
The entire thing is a nightmare scenario for Nine PBS, especially as it’s still unclear what will happen to its data. The channel can only assume that its former cloud storage provider is no longer paying data center bills, so it’s rightfully concerned that its data might end up lost forever. And even if Iron Mountain is willing to give Nine PBS its data, it risks getting sued by OSS — it is simply protecting itself by refusing to turn over the said stored data.
It seems that the safest legal way to resolve this issue is for Nine PBS to get a court order requiring Iron Mountain to turn over its data. But the channel must act quickly to ensure that its data, which Nine PBS VP and CCO Leah Freeman said to Current represented "70 years of our organization’s history," stays safe.
It's not clear if the channel has backups of its data, but based on its determination, we suspect not. This is strange, though, especially for a major organization, as one can easily purchase a six-bay NAS on Amazon and populate it with the best HDDs. This also goes against the 3-2-1 backup rule, which says you should keep three copies of your files stored in two different mediums, with one of them running offsite. Hopefully Nine PBS will implement a better backup system once it regains access to its data. And at least there's still a chance — it's not like the fire that the South Korean government experienced last year, which saw 858TB of data go up in smoke.
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Jowi Morales is a tech enthusiast with years of experience working in the industry. He’s been writing with several tech publications since 2021, where he’s been interested in tech hardware and consumer electronics.